At Flap Bags, customer satisfaction is our top priority. We understand that buying bags online can sometimes feel uncertain—you want to be sure you’re getting exactly what you ordered. That’s why we have introduced a “Video Before Delivery” service.
What Does This Mean?
Before we ship your Flap bags, we record a short video of your actual product. In the video, we show:
- The design and color of the bag.
- The size and details (zips, straps, logo, etc.).
- The bag’s quality and finishing.
We then send this video to you via WhatsApp or email so you can confirm everything is correct.
Why We Do This
✅ Transparency – You see the exact product before shipping.
✅ Peace of mind – No surprises when your order arrives.
✅ Trust building – We want our customers to feel secure and happy.
How It Works
- Place your order on our website.
- Our team prepares your bag for dispatch.
- We record a video of your actual item.
- You receive the video for confirmation.
- After your approval, we ship the order right away.
Shop with Confidence
With our Video Before Delivery policy, you can shop stress-free knowing your bag is exactly what you expect.
👜✨ At Flap bags, it’s not just about selling bags—it’s about building trust and long-term relationships.